Privacy policy
What information do we collect?
Welcome to Victori Studio (“we”, “our”, “us”). Your privacy is important to us, and we are committed to protecting your personal information in accordance with applicable data protection laws in South Africa, including the Protection of Personal Information Act (POPIA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit victoristudio.co.za.
- Information We Collect
We may collect and process the following types of personal information:
1.1 Personal Information You Provide
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- Any information you provide when contacting us
1.2 Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and browsing behaviour
- Cookies and tracking technologies
- How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you regarding your purchases
- Provide customer support
- Improve our website, products, and services
- Send marketing communications (only if you opt in)
- Prevent fraud and enhance security
- Comply with legal obligations
- Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Payment processors, courier services, and IT support
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In case of a merger, sale, or acquisition
All third parties are required to respect the security of your personal data and process it lawfully.
- Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us:
- Understand user behaviour
- Remember your preferences
- Improve website performance
You can modify your browser settings to decline cookies, but this may affect your experience on our website.
- Data Security
We implement appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
However, no online platform can guarantee absolute security.
- Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing communications
To exercise these rights, please contact us at:
info@victoristudio.co.za
- Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal, accounting, or reporting requirements
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
- Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
info@victoristudio.co.za